Terms of service
🐾 The FurEver Friends Store — Terms & Conditions
Last Updated: November 2025
Welcome to The FurEver Friends Store! By visiting or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
🛍️ Overview
This website is operated by The FurEver Friends Store. Throughout the site, the terms “we,” “us,” and “our” refer to The FurEver Friends Store. By accessing or purchasing from this site, you agree to be bound by these Terms & Conditions, including any additional policies referenced here or available by hyperlink.
If you do not agree to these Terms, please do not use our website or services.
📦 Products & Availability
We partner with trusted third-party suppliers to fulfill our products. Product descriptions, images, and details are provided based on the latest information from our suppliers.
While we make every effort to ensure accuracy, minor variations in color, packaging, or design may occur due to manufacturing updates or display differences.
The FurEver Friends Store is not liable for typographical errors, supplier updates, or small variations in product appearance or performance.
All products are offered subject to availability. If an item becomes unavailable after purchase, we’ll notify you and issue a full refund for that item.
🚚 Shipping & Delivery
We currently ship within the United States only.
Some products may ship from global supplier warehouses depending on availability, which may affect delivery times.
Shipping times displayed at checkout are estimates provided by carriers and suppliers. We are not responsible for delays caused by weather, customs, carrier errors, or factors beyond our control.
Once a package is marked as “Delivered” by the carrier, ownership and responsibility transfer to the customer.
For lost or stolen packages, please contact the carrier directly to file a claim. We’ll assist when possible, but we are not liable for carrier or third-party issues.
🐾 Use of Products
Our products are intended for normal domestic pet use only.
Always supervise pets when using toys, feeders, grooming tools, harnesses, or restraints.
Discontinue use immediately if any damage, wear, or malfunction is observed.
The FurEver Friends Store is not responsible for injuries, property damage, or misuse of products.
All recommendations and descriptions are for informational purposes only and do not replace professional veterinary or behavioral advice.
💳 Returns & Refunds
Returns and refunds are handled in accordance with our Return & Refund Policy.
Key points:
• Return requests must be made within 7 days of delivery for damaged, defective, or incorrect items.
• Customers are responsible for return shipping costs for all other reasons (size, color, or change of mind).
• Opened, used, or customized items cannot be returned due to hygiene and safety reasons.
💰 Pricing & Promotions
Prices and promotions are subject to change without notice.
Discount codes cannot be combined unless specifically stated.
We reserve the right to cancel or refuse any order that appears fraudulent, incorrect, or due to pricing or technical errors.
⚖️ Limitation of Liability
To the maximum extent permitted by law:
The FurEver Friends Store, its owners, employees, affiliates, and suppliers shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website, products, or services — including but not limited to personal injury, property loss, or data loss.
Our total liability shall never exceed the purchase price of the product(s) in question.
🔒 Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
By using this website, you acknowledge and consent to how your data is collected and processed under that policy.
🔄 Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms at any time.
Changes take effect immediately upon posting. Your continued use of our site after changes constitutes acceptance of the updated Terms.
🐾 Small Business Disclaimer
The FurEver Friends Store is a small, independently operated business run alongside a full-time job. We work hard to reply to every message and resolve every issue as quickly as possible, but response times and shipping coordination may occasionally take a little longer than larger companies. We appreciate your patience and support for our small shop! ❤️
📞 Contact Us
For questions or concerns about these Terms, please contact us:
📧 support@thefureverfriendsstore.com
📞 (800) 375-7503
.